Power Virtual Agents + QnA Maker
Learn how to build smart, responsive chatbots by integrating Power Virtual Agents and QnA Maker, with real-world use cases explained.
Learn how to build smart, responsive chatbots by integrating Power Virtual Agents and QnA Maker, with real-world use cases explained.
This hands-on tutorial series is designed for anyone looking to create intelligent chatbots using Microsoft’s Power Virtual Agents and QnA Maker. The course dives deep into the integration process, starting from the basics of chatbot creation, knowledge base setup, and customization, to advanced concepts like handling fallback responses, triggering Power Automate flows for dynamic replies, and continuous bot improvement by tracking unanswered queries.
Each module provides a detailed walk-through that mirrors real-life scenarios where chatbots are implemented in customer service, HR, and support environments. The use of no-code tools ensures that both beginners and experienced users can follow along easily and build their own enterprise-grade bots without needing developer-level knowledge.
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Course Outline: Integrate PVA with QnA Maker
00:08:31Build Knowledge Base with QnA Maker
00:12:42Build QnA/FAQs Chatbot Using PVA
00:09:56System Fallback Topics Overview in PVA
00:09:05Call Power Automate Flow to Generate Answers
00:15:14Integrate QnA Maker with PVA Chatbot
00:09:26Track Unanswered Questions and Update Knowledgebase
00:25:58
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language
English
Duration
01h 30mLevel
beginner
Expiry period
Lifetime
Certificate
Yes
English
Certificate Course
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01h 30m
16 Courses
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